As Peoria’s premiere managed emergency room services company, our proven methods have improved patient care across the community. We welcome the opportunity to discuss our achievements with UnityPoint Health-Methodist. CES is always looking to expand our partnership with other health care facilities in the Peoria area. If you would like more information on how our physician-led triages can decrease wait time, improve patient outcomes, and increase satisfaction, call (309) 999-1090 today!
CES-managed emergency room services have partnered with UnityPoint Health-Methodist, and through process improvement initiatives, we have continued to raise its standard of service for patients. In Peoria, we know that patients have a choice when it comes to their medical care. Due to CES and our board-certified physicians, we have substantially improved efficiency in UnityPoint Health-Methodist emergency department.
Under CES management, there has been a 17% increase in emergency room patient volume. Generally, higher patient volumes means lower satisfaction, but that is not in the case of CES and UPH-M. In fact, patient satisfaction has been consistently in the 95th percentile of the CES peer group (ED’s seeing over 40,000 patients per year) nationwide. With CES and UnityPoint Health Methodist, we are changing the way patients and physicians think about emergency services in Peoria.